Patient Advice As Walton Surgery Closure Date Confirmed

In spite of a public meeting hosted by MP Dr Therese Coffey – and a petition raised by patients of the practice – Walton Surgery will close permanently on 31st March 2020. Although this is extremely sad news we are fortunate in Felixstowe that we do have alternatives.  The three other practices in the area are all willing to take on new patients – and it’s a fairly straightforward process to transfer.  

The Suffolk GP Federation has managed Walton Surgery since November 2016, but as a result of difficulties recruiting permanent GPs, the federation’s board has taken the  decision to give notice to terminate it’s NHS contract at Walton Surgery. The NHS Ipswich and East Suffolk Clinical Commissioning Group (CCG) has reviewed all available options to try to identify a sustainable long-term solution for the patients of Walton Surgery.

Unfortunately there are no other GP practices in the local area that wish to take over the practice. However, there are other GP practices within the local area that have confirmed they have the capacity to take additional patients. Therefore, the Walton Surgery will be closing on 31 March 2020 and the CCG has decided to transfer its patients to the 3 other practices in Felixstowe.

Haven Heath on Grange Rd, Howard House on Orwell Rd and Grove Medical Centre are all available. If you want to choose a surgery yourself just contact the relevant reception and they will give you a form to fill out to register. It’s a fairly simple process.

If you live in postcode area IP10 or IP11, and you do not choose to transfer yourself to one of the other surgeries, you will be automatically transferred to another practice in Felixstowe. You will receive a letter before 31 March 2020, explaining which practice you have been transferred to and what you need to do if you do not want to be transferred to the nominated practice.

If you live in a different postcode area, you will be required to register with a practice close to where you live. The transfer will happen automatically as from 1 April 2020, so you do not need to do anything. If for any reason you want to register with one of the other two practices after this date, you are free to do so. All practices in the area have open lists and are able to register new patients. If you live in a different postcode area, you can look at the NHS website to find a practice close to where you live. A

If you receive regular medication , as a temporary arrangement, should you need a repeat prescription during the month of March, Walton Surgery will issue a prescription for two months, where it is safe to do so. You will be able to order your medications via your new surgery or collect from a pharmacy in the usual way once you have been registered

Further information will be available at a drop-in event at Walton Community Hall, Wednesday March 11th 2pm-4pm . A pharmacist will be present to answer any medication queries.

One thought on “Patient Advice As Walton Surgery Closure Date Confirmed

  1. Thanks for this piece Suzanne, good accurate information for people. so far things have been going smoothly and all the surgeries are working hard to prepare for the new patients. Obviously there will be a spike in workload in the first few weeks in April as the final allocation happens, and we ask patients for their understanding at that time.


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